![]() ![]() ![]() If you can’t find your email receipt, you can find your receipt in your account instead. You can forward this email straight to us, or take a screenshot showing the order number and Coin amount, and send that. The receipt for your purchase will have been emailed to the account used to make the purchase. We will reply to this asking you to forward us a copy of your receipt for the purchase and we can then get the Coins added for you. Make sure to tell us the exact amount of Coins you purchased. If your Coins do not appear, please use the ‘Contact Us’ button in the menu to let us know what happened – this button will send us your player ID so we can locate your account. Then try turning your device off and on again and see if this makes the Coins appear. Please check your internet connection, as the game needs a stable connection to deliver Coins.
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